Zing
Deal Type
Private Equity
Initial Investment
June 2020
Sector
Technology
Fund
Private Equity
Status
Current
Zing is a technology services business which builds and implements contact centre solutions, helping clients to improve customer communication and engagement, as well as increasing efficiencies.
Zing is a key implementation partner for Twilio, a market leading cloud communication platform, selected as one of a small group of accredited implementation partners across Europe, the Middle East and Africa which are authorised to offer consultancy and managed services for Twilio’s fully programmable cloud-based contact centre software.
Zing is a key implementation partner for Twilio, a market leading cloud communication platform, selected as one of a small group of accredited implementation partners across Europe, the Middle East and Africa which are authorised to offer consultancy and managed services for Twilio’s fully programmable cloud-based contact centre software.
There’s a massive opportunity and actually an imperative, for organisations to join up their customer communications and enhance the overall experience. With investment from Maven, we can accelerate our plans to support all kinds of businesses, many of whom are keen to move contact centre communications to the cloud and deliver on the promise that technology can offer.
Julian Hucker, CEO at Zing
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